IXANEX
Navigations
Settings
Privacy Policy

Introduction

The purpose of this Privacy Policy is to inform you of how IXANEX collects, uses, discloses, and safeguards your personal data. This policy applies to all data processing activities carried out by IXANEX, across all decentralized, blockchain, and web3 services provided by IXANEX. It is designed to comply with applicable data protection laws and regulations, ensuring the privacy and security of user data across all jurisdictions in which IXANEX operates.
This Privacy Policy applies to users in the European Union (EU), North America, Japan, Singapore, Australia, the United Kingdom (UK), and Switzerland. IXANEX adheres to the relevant data protection regulations and industry standards in each of these regions, ensuring compliance with laws such as GDPR, CCPA, APPI, PDPA, and others.
For the purposes of this Privacy Policy, the following definitions apply: - **Data Controller**: The entity responsible for determining the purposes and means of processing personal data, which in this case is IXANEX. - **Data Processor**: A third-party entity that processes personal data on behalf of the Data Controller. - **Personal Data**: Any information that relates to an identified or identifiable individual, such as name, email address, IP address, or other identifiers. These definitions are aligned with major data protection laws, including GDPR, CCPA, and other relevant regulations in the jurisdictions in which IXANEX operates.
Data Controller and Contact Information

The Data Controller responsible for processing personal data, as outlined in this Privacy Policy, is IXANEX. As the Data Controller, IXANEX determines the purposes and means of processing personal data in relation to the decentralized, blockchain, and web3 services it provides.
For any questions or concerns regarding this Privacy Policy or the handling of your personal data, you may contact IXANEX directly at [IXANEX Contact Information](https://ixanex.com/information). We are available to assist with inquiries about data processing, user rights, and other privacy-related matters.
In jurisdictions where a Data Protection Officer (DPO) or representative is required, IXANEX has designated a DPO to oversee compliance with relevant data protection laws and policies. To reach the DPO or representative for your specific jurisdiction, please use the contact information provided at [IXANEX Contact Information](https://ixanex.com/information).
Types of Personal Data Collected

We may collect Identity Data to uniquely identify you, which may include information such as your name, username, and email address. Additionally, certain identifiers specific to decentralized and blockchain services, such as wallet addresses and other blockchain-related identifiers, may be collected as part of our services.
Contact Data may be collected to facilitate communication with you. This includes information such as your mailing address, phone number, and other details necessary for contacting you regarding services, inquiries, or updates.
We collect Transactional Data to support decentralized and blockchain services, which may include information on transactions, financial data relevant to the services provided, transaction history, and blockchain interactions associated with your account.
Technical Data is collected to enhance and maintain the functionality of our services. This includes information such as your IP address, device type, browser type, and operating system. Technical Data may also include log files and information about your connection to our services.
Usage Data includes information about how you interact with our platform, such as browsing behavior, page interactions, time spent on pages, and navigation patterns. This data is used to improve user experience and optimize the performance of our services.
In cases where we may need to collect Special Categories of Data (such as data revealing racial or ethnic origin, political opinions, or health information), we will obtain your explicit consent or adhere to the applicable legal requirements for such data processing. Please note that IXANEX does not typically require this type of data for standard decentralized and blockchain services.
Legal Basis for Data Processing

We rely on your consent as a legal basis for processing your personal data in certain circumstances, especially where required by law. This includes instances where we need explicit consent to process sensitive information or when collecting data that is not essential for providing our services. You may withdraw your consent at any time, though this may affect our ability to provide certain services.
Processing your personal data is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract. This includes processing data required to deliver our decentralized and blockchain services effectively and to manage your account.
In some cases, we are required to process your personal data to comply with legal obligations, such as regulatory reporting requirements, tax laws, and other obligations under the applicable law. This ensures that we adhere to legal standards and fulfill our duties to relevant authorities.
We process your personal data where it is necessary for our legitimate interests, provided these interests are not overridden by your rights and freedoms. Our legitimate interests may include improving our services, ensuring the security of our platform, preventing fraud, and conducting analytics to understand usage patterns. We conduct assessments to ensure that your privacy rights are not unduly impacted by our processing based on legitimate interests.
Certain jurisdictions may have specific requirements regarding legal bases for data processing. IXANEX complies with these requirements, including GDPR compliance within the European Union, CCPA compliance for California residents, and APPI adherence in Japan, among others. We ensure that processing aligns with the lawful bases applicable in each jurisdiction where our users reside.
Purpose of Data Collection and Processing

We collect and process your personal data to deliver our decentralized and blockchain services effectively. This includes account setup, user authentication, transaction processing, and providing you with access to our platform's features and functionalities.
Your data is used to analyze and enhance the quality, performance, and functionality of our services. We gather insights from user interactions to improve our offerings, troubleshoot technical issues, and optimize the user experience on our platform.
We process personal data to safeguard our platform and ensure compliance with regulatory standards. This includes measures to prevent fraud, enforce security protocols, detect and mitigate threats, and comply with legal obligations across the jurisdictions where we operate.
We use your contact information and relevant data to provide customer support, respond to inquiries, and keep you informed about important updates related to your account or services. This helps us maintain effective communication and address any issues you may encounter.
In some cases, we may use automated processes to make decisions or perform profiling activities. These processes help us customize and improve our services, detect potential security risks, and understand usage trends. Where applicable, we ensure compliance with regulatory requirements and provide you with options to opt out of automated decision-making.
User Rights and How to Exercise Them

You have the right to request access to the personal data we hold about you. This includes details on how your data is being used, the categories of data, and the purposes of processing. You can submit an access request by contacting us at [IXANEX Contact Information](https://ixanex.com/information).
If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request correction or completion of the data. Please contact us to make a rectification request, and we will update your information promptly.
Under certain conditions, you may request the deletion of your personal data. This applies if the data is no longer necessary for the purposes for which it was collected, if you withdraw consent, or if processing is unlawful. Please note that some data may be retained as required by law or due to blockchain immutability.
You have the right to request restriction of your data processing under specific circumstances, such as if you contest the accuracy of the data or object to its processing. When processing is restricted, we will store your data but will not process it further unless required by law.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used, and machine-readable format to transfer to another service provider. This right applies to data processed based on consent or a contract, and processed by automated means.
You have the right to object to the processing of your personal data if it is processed based on legitimate interests or for direct marketing purposes. If you object, we will cease processing unless we can demonstrate compelling legitimate grounds to continue.
Depending on your location, you may have additional rights under regional regulations, such as the GDPR for EU residents, the CCPA for California residents, and APPI for Japanese residents. We are committed to honoring these rights and ensuring compliance with applicable laws.
To exercise any of your rights, please contact us at [IXANEX Contact Information](https://ixanex.com/information). We will respond to your request within the timeframe required by applicable law and may ask for verification of your identity before fulfilling certain requests to protect your privacy and security.
Consent Management and Withdrawal

We obtain your explicit consent for collecting and processing your personal data when required by applicable law. By using our services, you agree to this Privacy Policy and consent to the collection, use, and disclosure of your data as described herein. Consent is also sought for specific activities, such as processing sensitive information, and for data transfers where legally mandated.
You have the right to withdraw your consent at any time. If you wish to withdraw consent for data processing, please contact us at [IXANEX Contact Information](https://ixanex.com/information). Once consent is withdrawn, we will cease the relevant data processing activities, except where processing is legally required or permitted without consent.
Please be aware that withdrawing your consent may impact our ability to provide certain services to you. In cases where consent is essential for service functionality, we may not be able to continue offering some or all services after consent is withdrawn. We will inform you of any specific consequences at the time of withdrawal.
Data Sharing and Third-Party Disclosure

We may engage third-party service providers to process personal data on our behalf to support our decentralized and blockchain services. These third parties may include cloud storage providers, analytics providers, customer support platforms, and blockchain node operators, among others.
Personal data is shared with third parties only for specific purposes, such as to enhance our services, ensure security, provide customer support, and conduct analytics. We carefully select our partners and ensure they are bound by confidentiality and data protection obligations to safeguard your data.
Each third-party processor we work with is required to enter into a contractual agreement with IXANEX that mandates strict confidentiality and data security measures. This ensures that your personal data remains secure and is only used in accordance with our instructions and applicable laws.
We may disclose your personal data when required to comply with legal obligations or in response to valid requests by public authorities, such as law enforcement agencies. Any disclosure will be conducted in compliance with applicable legal standards, and we will strive to limit the scope of data disclosed to only what is necessary.
International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, where data protection laws may differ. IXANEX operates in multiple jurisdictions, including the European Union, North America, Japan, Singapore, Australia, the United Kingdom, and Switzerland, and data may be stored or processed in these regions as necessary to provide our services.
When we transfer your personal data to other countries, we implement safeguards to protect your data in compliance with applicable laws. These measures may include the use of Standard Contractual Clauses (SCCs), Binding Corporate Rules (BCRs), or reliance on adequacy decisions where applicable. These measures help protect your data and ensure compliance with relevant data protection regulations.
Where personal data is transferred outside of your home country, IXANEX ensures that such transfers comply with applicable laws and regulations, including GDPR for EU users, UK GDPR for users in the United Kingdom, and other relevant local laws. We strive to provide you with the same level of data protection regardless of the data’s geographic location.
Data Retention and Deletion Policy

IXANEX retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the data category and applicable regulatory requirements.
The retention of your data is determined based on the type of data, the purpose of processing, and legal requirements. For instance, data needed for transaction records may be retained longer to comply with financial regulations, while other data may be retained for shorter periods if it is no longer necessary for the purposes it was collected.
Once the retention period expires, IXANEX takes steps to securely delete or anonymize your personal data in accordance with applicable laws. Data that is no longer required will be safely removed from our systems, except in cases where data must be retained due to legal or regulatory obligations, or where data immutability on the blockchain makes deletion infeasible.
Data Security and Integrity

IXANEX employs a range of security measures to protect the confidentiality, integrity, and availability of your personal data. These measures include encryption, secure data storage, access control, and regular system monitoring to prevent unauthorized access, disclosure, alteration, or destruction of personal data.
To maintain a high level of data protection, we conduct regular security audits and vulnerability assessments. These audits help us identify and address potential security risks, ensuring that our data protection practices remain robust and effective against evolving threats.
In the event of a data breach or security incident, IXANEX has an incident response protocol to manage and mitigate the impact. We promptly assess the situation, contain the breach, and implement measures to prevent further risks. When required by law, we will notify affected users and relevant regulatory authorities in a timely manner.
Cookies and Tracking Technologies

IXANEX uses various types of cookies and tracking technologies to enhance user experience and optimize the functionality of our services. These include essential cookies that are necessary for basic operations, functional cookies that allow us to remember your preferences, and analytics cookies that help us understand how users interact with our platform.
Essential cookies are required for our website to function and cannot be disabled. Functional cookies improve the user experience by remembering choices you have made, such as language preferences. Analytics cookies gather information on user interactions to help us improve the platform’s performance. We may also use tracking technologies to analyze usage patterns and optimize our services.
For jurisdictions that require user consent for non-essential cookies, IXANEX provides an opt-in mechanism. Upon your first visit, you will be prompted to consent to the use of cookies through a cookie banner. You can manage your cookie preferences or withdraw consent at any time by adjusting your browser settings or using the tools provided on our site.
Users can opt out of non-essential cookies by managing their cookie preferences on our website or through browser settings. Please note that disabling certain cookies may impact the functionality and user experience of our services. For more detailed instructions on how to manage cookies, refer to your browser's help section or visit our [Cookie Preferences Page](https://ixanex.com/information).
Policy on Minors

IXANEX does not knowingly collect or process personal data from individuals under the age of 18. Our services are intended for use by individuals who are at least 18 years old. If we become aware that personal data has been collected from a minor without verified parental consent, we will take steps to delete such data promptly.
In cases where services are legally permitted to be used by individuals under 18, IXANEX requires verifiable parental consent before collecting or processing personal data. Parents or guardians may contact us at [IXANEX Contact Information](https://ixanex.com/information) to provide or revoke consent on behalf of a minor.
IXANEX is committed to protecting the privacy of minors. We have implemented safeguards to prevent the unauthorized collection and use of personal data from individuals under 18. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately, and we will work to delete the information as required by law.
Third-Party Links and Services

Our website and services may contain links to third-party websites, applications, and services that are not operated or controlled by IXANEX. This Privacy Policy does not apply to those third-party entities. IXANEX is not responsible for the privacy practices, data protection measures, or content of these third-party websites and services. We encourage you to review the privacy policies of any third parties before providing your personal data.
When accessing third-party links on our platform, please be aware that you will be directed to a site or service that operates independently from IXANEX. While we strive to include only trusted and reputable links, we recommend that you exercise caution and review the terms and privacy practices of any external sites or services you visit.
Data Breach Notification Protocol

In the event of a data breach that compromises the security or privacy of your personal data, IXANEX will take prompt action to assess the breach, contain its impact, and notify affected users where required. Notification will be sent via email, platform notification, or other appropriate channels, depending on the severity and scope of the breach.
IXANEX complies with relevant data breach notification requirements under GDPR, CCPA, and other applicable regulations. This includes notifying regulatory authorities within the required timeframe when a breach poses a significant risk to users' rights and freedoms, as well as informing affected users without undue delay.
In compliance with GDPR and other regulations, IXANEX aims to notify affected users and relevant authorities of a data breach within 72 hours of becoming aware of it, where feasible. If more time is required due to the nature of the breach or other circumstances, we will provide an explanation for any delay.
Updates to Privacy Policy

IXANEX reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, legal obligations, or data processing practices. Any significant changes will be made in accordance with applicable data protection laws and will be communicated to you in a timely manner.
When we make material updates to this Privacy Policy, we will notify you through appropriate channels, such as email, in-app notifications, or alerts on our website. This ensures that you are informed of any changes that may impact how your personal data is collected, used, or shared.
The 'Date of Last Revision' at the bottom of this Privacy Policy indicates when it was last updated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of IXANEX services after any updates constitutes your acceptance of the revised Privacy Policy.
Jurisdiction-Specific Clauses

For users in the European Union, IXANEX complies with the General Data Protection Regulation (GDPR). This includes rights to access, rectification, erasure, data portability, and restrictions on processing. We ensure that cross-border data transfers comply with GDPR standards, and where applicable, we have appointed an EU representative for data protection matters.
For users in the United Kingdom, IXANEX adheres to UK GDPR requirements, which are consistent with the EU GDPR standards. We have implemented procedures to address data subject rights and ensure that data transfers comply with UK-specific data protection regulations.
For California residents, IXANEX complies with the California Consumer Privacy Act (CCPA). This includes rights to know, delete, and opt out of the sale of personal information. We do not discriminate against users who exercise their rights under CCPA, and a 'Do Not Sell My Information' option is available for California residents.
For users in Japan, IXANEX complies with the Act on the Protection of Personal Information (APPI). We ensure that personal data handling practices align with APPI requirements, including explicit consent where required and appropriate safeguards for international data transfers.
For users in Australia, IXANEX follows the Australian Privacy Principles (APPs) as outlined in the Privacy Act. This includes compliance with regulations regarding access, correction, and international transfer of personal data, ensuring that we uphold the rights of Australian users.
For users in Switzerland, IXANEX adheres to the Swiss Federal Act on Data Protection (FADP). We ensure compliance with Swiss data protection standards, including data transfer mechanisms that align with Swiss-EU adequacy requirements where applicable.
For users in Singapore, IXANEX complies with the Personal Data Protection Act (PDPA). We manage the collection, use, disclosure, and transfer of personal data in accordance with PDPA regulations and ensure that data transfers meet Singapore’s data protection standards.
Governing Law and Dispute Resolution

This Privacy Policy, and any matters related to data protection or privacy, are governed by the laws of Singapore. By using IXANEX services, you agree that any legal action or proceeding arising from this Privacy Policy or your use of the services shall be subject to the laws and jurisdiction of Singapore.
In the event of a dispute related to data protection or privacy issues, IXANEX is committed to resolving it in a fair and timely manner. We encourage you to first contact us directly at [IXANEX Contact Information](https://ixanex.com/information) to seek a resolution. If a resolution cannot be reached, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
For users residing in different jurisdictions, IXANEX acknowledges that local data protection authorities and laws may have specific requirements. In cases where mandatory local laws conflict with this Privacy Policy, we comply with the applicable local data protection regulations while seeking a lawful and amicable resolution for all parties involved.